Passion: Salon Professional's Handbook for Building a Successful Business [Paperback]
Susie Fields Carder (Author), Susie Fields (Author)And today these words of wisdom, on page 95, caught my attention:
Never stop reaching for more:
Do more than exist - live.
Do more than touch - feel.
Do more than look - observe.
Do more than read - absorb.
Do more than hear - listen.
Do more than listen - understand.
- John H. Rhoades
Today I am going to keep this in my thoughts. I highly recommend this book to any professional in a customer service oriented business. You can order it on Amazon here: http://www.amazon.com/Passion-Professionals-Handbook-Building-Successful/dp/156253419X
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